Shipping and Delivery

When will my order be shipped when I shop?

Your order will be shipped within 1-3 business days unless otherwise stated.

When will my shipment arrive?

After the product is shipped, it will be shipped to your location. It will be delivered to you within 3-5 business days . Delivery times may be longer in mobile areas.

At what time will the product I purchased be delivered?

Your order will be sent to the delivery address you specified during the cargo working hours of 09:30 - 17:00 (weekdays and Saturdays).

Which courier will my order be sent with?

Your orders can be sent with Yurtiçi Kargo or, if you are within the delivery area, with Kargoist.

My order arrived while I was away. What can I do?

The courier company will deliver your order to the address you provided. If you are not there, a note will be left informing you that you can pick up your order at the nearest branch. If you do not collect your package from the specified branch within 3 days, your order will be refunded.

Will I Pay Fees for Shipping?

You won't pay shipping fees for purchases of 2,500 TL or more on our website. For purchases under 2,500 TL, a 99.90 TL fee will be reflected on your invoice at the time of ordering.

Will I pay shipping fees for returns and exchanges?

Shipping costs, except for defective products, are covered by the customer .